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Managed JTL-Shop hosting for DACH.

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© 2026 iDeployed · Leipzig · Made in Germany

JTL-Shop is a product of JTL-Software-GmbH. References to "JTL" and "JTL-Shop" on this website are for identification and compatibility purposes only and do not imply any endorsement by JTL-Software-GmbH. iDeployed is an independent company and is not affiliated with, endorsed by, or owned by JTL-Software-GmbH.

Contact

Talk to a human. In German or English.

Our team in Leipzig replies within 4 hours on weekdays. Premium customers in 30 minutes.

Reply time< 4h
LocationLeipzig · DE
LanguagesDE · EN
Channels

How can we help?

Sales

Talk to sales

Demo, custom plans, migration from Hetzner / IONOS / JTL-Cloud, volume pricing for agencies.

[email protected]Book a demo
Support

Technical support

Questions about your shop, deploys, backups, domains, performance. Premium customers with a 30-min SLA.

[email protected] · 24/7 for Pro+Open a ticket
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Address
ideployed UG (haftungsbeschränkt)Torgauer Strasse 231-23304347 LeipzigGermany
HoursMon – Fri · 9:00 – 18:00 CET
Phone
Enterprise Sales
+49 172 6282363
Mon–Fri, 9:00–18:00 CET
Technical Support
+49 172 3811208
Mon–Fri, 8:00–20:00 CET
Emergency Hotline
+49 172 6282363
24/7 for critical issues
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Support tiers

Which support fits you?

TierSLAChannelsHoursIncluded on
CommunityBest effortForum · DocsAsyncStarter
Standard4h responseEmailMon – Fri · 9 – 18 CETGrowth
Premium1h responseEmail · Slack ConnectMon – Fri · 8 – 22 CETPro
Enterprise30 min · 24/7Slack · Phone · CSM24 / 7 · 365Business · Enterprise
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