Privacy Policy

Welcome to iDeployed ("we", "us", "our"). We provide a cloud-based platform that enables users to deploy and manage applications (e.g. JTL-Shop instances) in a secure, fully managed cloud environment.

We are committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR).

ideployed UG (haftungsbeschränkt)

Torgauer Straße 231-233, 04347 Leipzig, Deutschland

Email: [email protected]

Tel: 0172 6282363

Managing Director: Hamid Wakili

3.1 Account Data

• Name, email address
• Company name (optional)
• Phone number (optional)
• Password (hashed)
• Account preferences (language, plan tier)

3.2 Usage & Technical Data

• IP address (processed via Cloudflare)
• User agent (hashed/anonymized in logs)
• Login activity and audit logs
• Tenant metadata (subdomain, deployment status)

3.3 Payment Data

• Managed via third-party providers (e.g. Stripe)
• We do not store full payment details

3.4 Application Data (Customer Data)

Data stored inside deployed tenant applications (e.g. JTL-Shop databases, files) is controlled by you (the customer).

• Provide and operate the iDeployed platform
• Manage user accounts and authentication
• Provision and maintain tenant environments
• Ensure system security and prevent abuse
• Provide support and communication
• Meet legal obligations

• Contract performance (Art. 6(1)(b)) – service delivery
• Legal obligation (Art. 6(1)(c))
• Legitimate interest (Art. 6(1)(f)) – security, monitoring
• Consent (Art. 6(1)(a)) – analytics cookies, marketing (if applicable)

6.1 Google Cloud Platform

We host our services on Google Cloud Platform (GCP), region europe-north2 (Stockholm, Sweden). Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Processing is based on Art. 6(1)(f) GDPR. A data processing agreement pursuant to Art. 28 GDPR is in place with Google.

6.2 Google Analytics 4

We use Google Analytics 4 (GA4) provided by Google Ireland Limited. GA4 is only activated with your explicit consent pursuant to Art. 6(1)(a) GDPR, which you can grant via our consent management tool (Usercentrics). IP addresses are anonymized. You can withdraw your consent at any time via the cookie settings.

6.3 Usercentrics (Consent Management)

We use Usercentrics as our Consent Management Platform (CMP). Provider: Usercentrics GmbH, Sendlinger Straße 7, 80331 München, Germany. Legal basis: Art. 6(1)(c) GDPR (legal obligation to obtain consent). Further information: usercentrics.com/privacy-policy/

We only share data with:

• Google Cloud Platform (infrastructure hosting, GCP europe-north2)
• Payment providers
• Monitoring and alerting systems

We do not sell your data.

As part of our SaaS services, we process data of our business customers (controllers) as a data processor pursuant to Art. 28 GDPR. Data is stored exclusively in the GCP region europe-north2 (Stockholm, Sweden). A Data Processing Agreement (DPA) is in place with each customer.

Our DPA is available at: ideployed.com/legal/dpa

• Account data: retained while account is active
• Logs: retained for security and debugging (limited retention)
• Backups: retained according to system policy
• Deleted tenants: data removed or anonymized within 30 days

• TLS encryption (HTTPS)
• Isolated tenant environments
• Role-based access control (RBAC)
• Encrypted credentials and secrets
• Monitoring and alerting systems

Under GDPR, you have the following rights:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)
• Right to withdraw consent (Art. 7(3) GDPR)

Please direct requests to: [email protected]

You have the right to lodge a complaint with the competent supervisory authority:

Saxon Data Protection Commissioner

Devrientstraße 5, 01067 Dresden

www.saechsdsb.de

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We may update this policy. Users will be notified of significant changes.